Question 1

How do I contact DataLumio support?

Accepted Answer

You can reach the DataLumio support team by emailing Info@datalumio.co. Our team is available Monday to Friday and will respond to enquiries about the AI data analysis platform, account issues, and technical questions.

Question 2

How do I request an Enterprise plan for my organization?

Accepted Answer

For Enterprise plan enquiries — including unlimited data analysis for institutions, universities, or large teams — contact the DataLumio sales team at Info@datalumio.co. We offer custom onboarding, priority support, and SLA agreements for Enterprise customers.

Question 3

Does DataLumio offer a free trial?

Accepted Answer

Yes. DataLumio offers a Starter plan for $5 (one-time) with 25 credits, which is ideal for individuals and students to try the platform. You can get your first AI data analysis report, clean a dataset, or use the PDF chat feature before committing to a monthly plan.

Question 4

Can I get a product demo before subscribing?

Accepted Answer

Yes. DataLumio offers a live product demo where you can see AI-powered qualitative and quantitative data analysis in action. Contact us or visit the Demo section on our homepage to schedule a walkthrough.

Question 5

Where is DataLumio based?

Accepted Answer

DataLumio is headquartered at Level 1, Devonshire House, One Mayfair Place, London, UK. The platform serves researchers, analysts, students, NGOs, and businesses worldwide.

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